No separate voluntary warranty
Livex cleaning liquids and tablets are consumable home-care products. We do not provide a separate voluntary, extended or lifetime commercial warranty on these products. There is no general promise of replacement for normal consumption, personal preference or results that vary with the conditions of use.
Your legal protections remain
This policy does not exclude or limit remedies for a manufacturing defect, damaged or incorrect goods, misdescription, an unfulfilled express promise or other matters protected by applicable law. Any enforceable statement on the relevant product packaging or accepted order and applicable product-liability obligations remain subject to law. Read our Cancellation, Returns & Refund Policy for reporting a problem.
Use, storage and product life
Use and store the product as directed on its label, and follow any batch, manufacture, expiry or best-before information on the pack. A no-warranty policy does not permit supplying expired or defective goods. Suitability and correct use depend on the specific surface or appliance; website lifestyle scenes do not establish compatibility.
Reporting a product concern
Contact the Customer Care Manager at KIYORACUSTOMERCARE@GMAIL.COM or +91 77959 38884. Share the product name, order reference and batch details if available. We review each concern in light of the circumstances, the product information supplied and applicable law.
Company & contact details
Customer care and grievance contact: Customer Care Manager
KIYORA LIFE PRIVATE LIMITED#1, 1st Floor, Sri Prem Prasad Complex,
New BEL Road, RMV Extension Stage 2,
Bangalore – 560094, Karnataka, India
+91 77959 38884
KIYORACUSTOMERCARE@GMAIL.COM